Privacy Policy

Last updated: 13 October 2026

MSC & Associates ("we", "us") provides architecture, planning and turnkey house construction services in Bengaluru. This policy explains what information we collect when you use mscandassociates.in or contact us, and how we use it.

Information we collect

• Details you give us when you request a site visit or quote: your name, mobile number, plot size, plot location, project type, preferred package, and preferred visit date and time.
• How you reached us: the page you visited, the website or advert that referred you, and campaign information in the link (for example, which advert you clicked).
• Contact actions: when you tap our call, WhatsApp, email, Instagram or Facebook buttons, we record which button was used and the referring campaign. We do not record your phone number or chats from these taps.

How we use your information

• To call or message you about your enquiry, arrange the site visit and prepare a quotation.
• To follow up on your enquiry by phone or WhatsApp.
• To understand which adverts and pages bring enquiries, so we can improve our marketing.

We do not sell or rent your personal information to anyone.

WhatsApp, calls and advertising platforms

When you submit the form, WhatsApp may open with your details so you can message us directly. Messages sent on WhatsApp are handled by WhatsApp under its own privacy policy. We may use advertising and measurement tools from Meta (Facebook, Instagram) and Google to show our adverts and measure their results. These services may use cookies or similar technologies under their own policies.

Where your information is stored

Enquiries are stored securely on our web hosting in a private location that is not publicly accessible, and are sent to our business email. Only our team has access.

How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, unless you become a client, in which case we keep records as needed for the project and as required by law.

Your choices and rights

You can ask us to show, correct or delete the information we hold about you, or to stop contacting you, at any time. Contact us using the details below and we will respond within a reasonable time, in line with India's Digital Personal Data Protection Act, 2023.

Contact us

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated.